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Your safety is our priority

Security

Protecting your safety and privacy is our top priority at The-Grand Hotel

Our Security Commitment

At The-Grand Hotel, we implement comprehensive security measures to protect our guests' personal information and ensure a safe environment throughout your stay.

1

Digital Security

Online Protection

  • SSL encryption for all data transmission
  • PCI DSS compliant payment processing
  • Regular security audits and penetration testing
  • Secure socket layer (SSL) certification

Data Protection

  • Encrypted database storage
  • Regular data backups
  • Access control and authentication
  • GDPR compliance
2

Physical Security

Hotel Security Measures

24/7 security personnel and surveillance
Electronic key card access to rooms and facilities
Secure parking with CCTV monitoring
Emergency response protocols
Regular safety drills and staff training

Guest Room Security

Digital safes in every room
Peepholes and deadbolt locks
Smoke detectors and sprinkler systems
Emergency evacuation plans
3

Payment Security

We ensure your payment information is protected through:

Tokenization of credit card data
PCI DSS Level 1 compliance
Secure payment gateway integration
Regular vulnerability assessments
4

Guest Responsibilities

To help us maintain a secure environment:

Keep your room key card secure
Use the in-room safe for valuables
Report any suspicious activity immediately
Don't share personal information with unauthorized persons
5

Emergency Contacts

🚨

Hotel Security

Extension 911

Available 24/7 from any house phone

👮

Security Director

Pujan Joshi

security@the-grand.com